I had a very similar experience to Claudias. Very unprofessional from the minute I walked in. The girl at the front desk offered me tea which was nice but the lady who did my lashes was horrible. She came out asked to see my voucher and then instead of taking me back started ranting about how the company I bought my voucher from has not paid her yet so she didn't think she should have to do all of their clients first.
When she did decide to take me back there were several other people who walked in and out of the small room. She conversated one the phone multiple times and I had to hear several conversations that were not appropiate. Her dog walker came in and talked about her dog, her friend came in and discussed a recent vacation and her boyfriend called her repeatedly.
I had my lashes done on a Tuesday afternoon and asked how long they would stay on. She told me at least a month. She said I would need special products to help them stay on for about 6 weeks but she was out of what I needed.
When I left for vacation on Friday morning (less than 48 hours later) I literally had 2 left on one eye and about 6 left on the other.
I will NEVER go back again. Horrible experience!!!