I go here on a regular basis for Brazilian waxes, and it seems as it's gotten more popular they've hired more people. Youyoung (the owner) is the only one who works there that can do a proper wax. Everyone else I've had has done a terrible job and it's been really disappointing. I don't want to find another business to go to because the owner is really great, but if I can't get an appointment with her anymore, I'm not going to go.