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  • Selling our car was not a problem, Gus was helpful until our choice of picking up the check was mailed instead. After that, nothing worked out well. We are from New Jersey and we flew to Vegas to track this mailed check. After all efforts failed, our check was replaced alright, but cannot be cashed. The bank had a contact agreement with this car dealer to verify check to ONLY certain listed people from Fletcher Jones Toyota office, but nobody ever picks up the phone that can verify it! Then Lynette from their accounting department told me "you have to be patient." We have been patient since that Saturday we arrived and it was Wednesday that nobody can verify to clear this replacement check! Our patience for Fletcher Jones Toyota's accounting department not following instruction by mailing this check, when we specifically said we are flying in to pick it up caused us 2 rescheduled flights! And to top it all, we remain at their mercy that somebody happens to be by the desk to verify this replacement check! All we get from this experience was aggravation after aggravation... Unbelievable!!!
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