I had to reserve two Uhaul vehicles for a one way move to Southern California. I spoke to a more than professional and friendly customer oriented woman named Gaby Sandoval, I believe that was her last name. If you look up the word customer service, her photo should be listed there. What an outstanding CSR!!! I actually had to order another Uhaul due to all of our items in our home and again she came through with flying colors, I was actually looking forward to speaking with her. She went above and beyond any customer service representative that I have ever dealt with, and believe me, I am extremely picky when it comes to customer service. I would rather pay a bit more to get better customer service, but in this case, I didn't have to. She gave us great rates and through in a few extras at no expense to us. We appreciate all of your hard work and diligence Gaby, Great job!!!