I moved in two weeks ago and I find the staff very helpful. I see most of these reviews are old. I didn't have any of the problems the other people did. I rented one of the renovated units and it is beautiful. New appliances and nice cabinets. I love the wood look floors too. I have a dog and they made it very easy for me to move in. Everyone in the office is nice and called me by name. They told me they have only been here a short time, but they really helped me with everything. They even gave me all the stuff I needed to get my utilities on too. I think I will call this place home for a while, very happy.