Have to say, if a doctor suggests SimonMed, I will firmly refuse. Customer service is horrible, only reason they are getting one star is that the X-ray tech was pleasant. I called on a Saturday to schedule an appointment for that day, was told they do X-rays on a walk in basis. Arrived there, waited about 5 minutes before we even saw an employee. Then was told they don't do X-rays on Saturdays. Went back Monday and waited over 30 minutes before they even got me in the system. Staff was more worried about their schedules for the week than the patients in the lobby.