Our beloved Maltese needed to be euthanized on a Sunday morning. While I waited in the car with her, my husband made arrangements with the staff. Within 15 minutes, we were escorted into a room with a couch and a separate exit so we didn't need to go through the waiting room after the euthanasia. The Dr. B came in, explained everything and was so kind. We even got notes from him and Casey, the front desk person afterwards. Such a kind experience given the awfulness of the situation. Really a wonderful staff. Thank you.