If you are calling in an order, prepare for disappointment. The girl that answers the phone doesn't know the difference between breadsticks and garlic bread. I had to explain this twice only to realize when I got home I got something completely different. Plus, its not a 15-20 min wait time, prepare to sit and wait for 45 mins before your pizza is ready. And no I do not want a "free" soda while I wait for the pizza I ordered. I would just prefer to get my correct order and on time.