One time was all I needed to know not to return. Had a $1.99 coupon for business shirts, so was worth a try, but with a 14% additional charge for environ fee (thought that was dry cleaning thing), brought the actual cost to $2.25 per shirt. When they were completed, 8 of the shirts were so poorly done, had to ask my wife to go over so I could wear them. Totally unacceptable and for a first time customer, guarantees I won't return. Do yourself a favor and AVOID this cleaner.