BE WARE OF THIS COMPANY. IF YOU SEE THEM AT THE AIRPORT DO NOT USE THEM!!!!!!!!!!
I arrived to Las Vegas for work purpose my flight landed at 6am I had to be at the convention at 8a.m. I was rushing I had work bags and my own carry on bag. A younger middle eastern guy helped me with my bags and that is when the experience began.
My cell phone kept ringing, and obiously I was there work purpose so I had to take the calls. I am not sure if he thought I was not paying attention but a $15 dollar ride from the airport to the hotel cost me a total of $47.00 I was going to the HILTON. I saw on our way to the hotel he took the fwy and kept adding a $1.00 over and over I started questioning myself. By the time we get to the hotel. I ask him how much I owe him and ask him for a receipt he immediately tells me he can not provide me with a reciept if I pay cash. I did not want to start arguing right there and then so I say Fine. Then the next thing out of his mouht is how much tip do you want to leave. I say $3.00 he laughs and says no Ms. I only take 20, 30 or 40% I say WTF. Where is the sign he pulls up the credit card pad which shows the 20% 30% or 40%.
You have to remember that I am already running late. So i tell him to charge the 20% he sure does and give me the reciept I see he charged the fare, 20% and a $3 tip on top of it all. A Total of $47.00 I am furiouse.
I go to my room change and on my way to my meeting. I pull the receipt and call the cab company. I do have to admit that they took care of me the gentleman who answered the phone was emabarresed about the situation and asks me to write him a letter along with a copy of the receipt. I sure did.
Long story short with in two weeks I got a refund in the mail for $97.00 dollars at the end of the day. The company did take care of me, but by far this has been one of the crasiest experiences I have gone through.
Becarful when traveling to Vegas especially if you are alone.