Expected to be out shopping all afternoon for a new mattress and stopped in because it's right around the corner from our place. Walked in and was greeted right away by Rob who was very friendly! Told him we were interested in the promos on the windows and right away he walked us over to share our options. Not pushy whatsoever, just gave us the differences and let us try everything we wanted no problem! Ended up buying two new beds from Rob because we found what we wanted right away with no pressure and now have the rest of our day to enjoy as they will also be delivering our new beds and taking the old out too! Awesome!