There are several great items on the site and it's a great opportunity to obtain items and save a few bucks. My experience has been positive and I will know more when I receive my items next week. Just a few pointers to share as people navigate the site:
1) take into consideration the premium fee and shipping fee, its not the end of the world but something to think about as you bid/win items.
2) The reason why some of the jerseys are more cost effective is because they are custom ones that were made. The autographs are still quality, just another thing to know as you navigate. There are some that are official jerseys are more expensive, again just something to know going in and on he flip side, a great way to save a few weeks.
I did deal with customer service a few times, and they were great with a few things, combining shipping etc.