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  • As soon as I checked into my room I took a bunch of pictures, sent them to my girl, and we decided this was where we were booking our week-long Vegas vacation this summer. But then, things started to happen... Customer service was always friendly and the room (as you can see in my posted photos) is very spacious and comfortable. But that's about where the good ended for me. Housekeeping was invisible. I never saw them and cleanliness does not seem to be a priority here. I noticed upon checking in that there was a candy wrapper on the floor right outside my room. I left it there, curious how long it would take for housekeeping - or ANY hotel employee - to pick it up. The answer? Never. It was there all afternoon, all evening, all night, and all the next morning. I couldn't believe it. A candy wrapper! This may seem minor but it's really an indication of a larger problem. You wouldn't see this at the Ritz. Or even most Marriott's, for that matter. See photo if you want to look at the offending wrapper. Next, my group of three wanted to grab a taxi to go get dinner one evening. We walked outside to the marked taxi line and there was no car currently there for us. Okay, not a big deal. A hotel employee (I think he might have been a valet, but was not currently parking cars) passed by us but said nothing. He saw we were waiting for a taxi but pretended not to notice. Suddenly became interested in a piece of paper he was holding. Not cool. So we walked. Oh well. Needed the exercise anyway. Also, the hotel roof bar is connected to the pool. They closed the pool at 6 pm due to wind. What, are we going to blow away or something? Worst of all, they closed the bar, too! I saw a bartender at the bar but could only do so through the glass. The door was locked. Too bad, so sad. There was also very loud construction noise that begins before the crack of dawn. I don't blame the hotel for this one, but it is all part of the experience. So you should know. Don't plan on sleeping after 5:30 am. That's when the shouting begins. So I've reevaluated my upcoming group trip to Vegas. We won't be staying here after all. And so the search continues...
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