It is what it is, but much quicker and a lot more convenient.
I called my doctor's office to set up an appointment to get some anti-biotics. Ring, ring, ring... stayed on hold, finally left a message.
Then decided to head to the Urgent Care instead. Got there, got in, got my prescription and left. Still haven't heard back from the Doctor's office. That says a lot about my doctor, but also a lot about Urgent Care.
I wouldn't call it first class service, but I would call it highly efficient and prompt, and when I am sick that is all I am looking for.