The last time I was at Imaptsu about a year ago, I was blown away. I've had difficulty finding someone who could cut long curly hair. Jake was amazing, skilled and friendly. I was impressed and readily recommended the salon to everyone I knew. Unfortunately, on this occasion I needed a haircut somewhat quickly due to an interview and Jake was booked for weeks. I asked for the receptionist to recommend someone who was comfortable cutting curls and she made me an appointment with Kate. Kate barely said 5 words the entire time, did not touch the layers around my face at all and seemed to randomly pieces off the back. Not to mention, my hair was cut after it was dried and curled. I've learned cutting curly hair dry is almost always a disaster. I was throughly disappointed. This haircut was not worth the money, especially since I left the salon with my hair in a bun and immediately made an appointment elsewhere to have it fixed in time for my interview. I will not be returning here. Overall the staff is not friendly and they are over priced for okay at best haircuts.