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  • Although my fiance and I had a good experience at the store itself (only after 1 salesman just walked away mid way through asking him a question). Their customer service and their "5 year warranty" protection service is crap. We spent almost $7,000 to furnish most of the rooms in our new home. The foot board and the dresser chipped off in chunks by simply running your nail over a tiny little bump. The kitchen table we ordered came broken and we had to wait 48 hours to hear from customer service before we could get a new one delivered. We ended up having to call them. FOUR TIMES. They can't get anyone to come out and repair the missing chunks on the bedroom set until a month later. Their furniture is cheap. Even their "high end" line is cheap. I will NEVER recommend Ashley Furniture to anyone. Save your money and your sanity!
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