I am not one to write reviews like this, but need to here.
As a customer here and there of this business for years, I rarely had a problem. Sometimes they were overbooked even with an appointment, but I could get past that. But in the past year or so, a new 'employee' there has completely changed the business. The whole place now reeks of incense (to the extent I've witnessed potential customers walk in then turn around and leave!), and I am pretty convinced this woman is not-certified yet does pedicures and painting. She paints horribly (think slow and caked on) and after my last visit, I won't be returning again. It was slow and painful, and I was not satisfied at all.