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  • We're semi-regular customers of Olive Garden (maybe 4-5 times a year), and we've been to a number of different locations in different states. Living in NYC, we're used to long wait times, so the 45 minute estimate (while surprising) didn't really phaze us. We were seated about 10 minutes short of that, so all seemed well. But that's where it all went downhill. Once we were seated, it took about 15 minutes for our "server" to come around for our drink order. Another 15 minutes to receive our drinks and take our order. About another 20 minutes after that to receive our salad and breadsticks, and a good half hour after that to receive our food. In the meantime, we asked for additonal breadsticks (we got three and there were three of us), but they never did arrive. We were all finished eating for about 20 minutes before our server came to bring us the check, and another 15 minutes until she returned with my card. No exaggeration whatsoever. Worst, unfriendliest service we've ever experienced, and I won't even get into the racial overtones. I won't hold it against Olive Garden, but we'll definitely never return to this location.
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