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  • Went to this location for years. Always had a great experience. Went in the other day to see if they match competitor coupons for auto service. (Brakes,oil change, tire rotation). The first person I talked to (service writer) said he wasn't sure what the policy really is because sometimes they do match and sometimes they don't. That started that red flag kinda feeling. He said he would check with the manager. I waited for about 5 minutes and then the manager came out to the floor and I asked him if they match competitor coupons. His reply? I would have to come back the next day and ask yet another manager who was not there today. Hey guys! Ive got an idea! Know your company policies and don't inconvenience the customer! Why would I come back again without knowing if your willing to match the competitor coupon? I averaged $2500 a year plus in products and service with you guys for several years. Good going you lost a good customer for no reason at all!
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