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| - It pains me to deduct two stars, it truly does-but with all do respect as a regular customer of this establishment I feel that I should mention some things that have been less than impressive as of late. I hope the owners take into consideration that I will still be a customer but the comments I'm making are in hopes of correcting things to better your business.
1. Increased prices on several items. I hate this. Why lure us in with a quality product then pull this on us? Really? I don't recall if it's a buck or two but it's still an increase and $15 for lunch is NOT reasonable, sorry.
2. No kids meals! Portions are all huge! Maybe consider doing a lunch option of the tawouk platters with one skewer as the current size seems more like a dinner serving, which can also serve as a kids size. Wraps should also come in small (6 inch pita perhaps?) my kids don't share and don't like the same things so cutting a wrap in half will not appease either of them.
3. I agree with another reviewer about the absence of pita bread with the platters, I mean hummus is technically a dip, and pita is necessary, sorry, at least ask the customer if they want a piece, non Arabs might decline. I need my bread for my chicken to dip into my hummus-that's how it's done ; )
4. They no longer offer tabouli, this is unacceptable especially since tabouli is considered one of the most traditional middle eastern salads next to fatoush. They also 86'd the pickled turnips-Boooooo
5. Speaking of fatoush, its not even prepared correctly, it must be prepped fresh and tossed in its dressing prior to serving, they now just squirt some oily substandard dressing on top and its so sad and bland :( there are hardly any of the staple ingredients in the fatoush, mostly big chunks of lettuce. Please bring back tabouli.
I used frequent this place at least weekly and have brought family and friends and all have loved it, I'm sure I'm not the only one who has done this as business is booming and often there is no seating bc it's so full.
Also, most of the original staff no longer are there, not that I have an issue with the foreign workers program, its great, but the new girls at the counter have no clue what they are doing, sorry. They skimp on the toppings in the sandwich and wrapping them is something else in itself. The guys that used to make the sandwiches were so nice and would chat with us and serve our food like they were serving family. The new girls there look like they absolutely detest being there.
Come back original guys/owners and maybe hire staff that have some knowledge in middle eastern food.
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