Not very happy.. I came in on Sunday and I believe my nail tech was named Ken. I came in for a pedicure and was not excited by the end result. There wasn't much of a pumice scrub done at all and my polish had bubbles in it. The foot massage was nice though. They only accept cash tips which you are not aware of until the end of your service. "Conveniently" they have an ATM. .. I was told there was NO CHARGE for using it and nothing indicated what the fee would be. I checked my bank account and I WAS charged a fee. A bit frustrated considering I wasn't impressed with the overall experience. :(