Party of 4 celebrating a birthday. ** Waiter James from Dallas start out perfect, but soon became overwhelmed and inattentive at best, as was all of his near non-exisisting unenthusiastic * waitstaff. * Manager was lurking but apparently he was only concerned with a 2 top (must have been his friends). He walked in & out of our dinning room ignoring what appeared to be the theme of the night, a plethora of "empty drink glasses and plates". Long waits, bad meal pacing. Our plated *shrimp cocktails were not veined (black line-intestines not removed). The 2 filets mignons tasted *****outstanding, but the N.Y. (square and hidden under a blanket of gravy??) was less then mediocre. I do not recommend this chain restaurant, unless you're feeling lucky or know someone who works there.