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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • In the summer of 2017 I had this store pack at least ten separate shipments (eBay sales of audio gear). Four of the items packed by them were damaged in shipping in a two week period. As of today, 10/05/17 they haven't refunded me one penny of my packing costs and UPS has denied one of the claims. I made the mistake of shipping a $4,000 acoustic guitar through them. UPS packed and shipped the item, damaged the item and refused to pay for the full repair - even though I paid for $2,000 of insurance. The store manager (Denise G.) is rude and hung up on me when I called to discuss it. She's unpleasant and unprofessional. The supervisor and owner (Scott/Andrew) refuse to engage with the customers. I asked that they call me - but they have no spine and hid in silence... for seven weeks. NOT. ONE. CALL. I filed a claim with UPS Corporate and The UPS Store headquarters and a claim with the Better Business Bureau. Take your items ANYWHERE else in a 10 mile radius to be packed/shipped. This UPS Store is a fraud.
http://www.openvoc.eu/poi#coolReviews
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