This car wash is all hand-wash even as the car goes through the machine. I never expected guys to be standing there in the middle of the machine by the conveyor belt to wipe the car - it is certainly MUCH better than strands of heavy cloth dangling from the top and slapping at your vehicle to "wash" it. This car wash is awesome that way. It's an added bonus that there are several cute guys working there too.
They are thorough with wiping down the car, and if you get the internal cleaning ($12) as well, they do a great job of vacuuming the inside and wiping down the nooks and crannies in the vehicle. I spent a total of $20 to get my car cleaned thoroughly. I was also running late and they did everything they could to get me going without doing a half-assed job of cleaning too. I am a fan of this place.
Also, while you're waiting, you can enjoy great refreshments at the snack bar, and they're not expensive. The waiting area is somewhat reminiscent of a seating area in a tropical resort. I am definitely getting my car washed here again!