I suppose since it's only $15 to get in I shouldn't expect much but that's a bunch of money for us! First, we were second in line to get in, at our reserved time, and there check in guy took 15 minutes to check on the 5 member group ahead of us. It only took him 2 minutes to check us in, no explanation at all. Then there were several areas "not working right now"... As well as lights not working (in Lego room of the Phoenix area). We went to the art room, were coloring on a paper with very limited crayons that were broken and not sharpened. We ended up having a nice time but there could be some repairs done to improve the visit.