We have gone to Hanks for several special occasions, in the past. This time was different. Upon our arrival, 8 minutes early, we were asked to come back at 7 and our table would be ready for us. Normally the hostess will suggest you wait in the bar and even carry your drinks when your table is ready. Not this time, she was very rude. We walked around the casino and my husband suggested that we go to the Mexican restaurant instead! We didn't because I had my heart set on Hanks for my birthday dinner. Once we got to our table, we waited 10 minutes before our server showed up. (They're gonna teach us) no menus, water, notta. Once we got our dinner it was great as usual, but the initial experience really turned us off. Maybe the hostess should be taught that we are spending $500+ and she should be happy to see us, not rude.