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| - I have dined in better restaurants- such as McDonald's, Burger King, and Panda Express.
The $9.99 "all you can eat pasta with salad" special lured me here. I love spaghetti, so how could I pass up an all you can eat pasta special in a Strip resort cafe? My experience here puts an answer to that question. The service and food was not up to the expectations I have for a restaurant that usually charges over $15 for a burger.
The "all you can eat pasta with salad" special, as another yelper wrote, is a joke. I am seriously under the impression that it is a scam. What makes me say that? When the waiter served me the spaghetti, it was only pasta (I had to ask for sauce). Aha! Then I turn to Yelp, and another reviewer wrote that if they put sauce on the pasta it is $4.95 each refill. These were red flags and a negative first impression of Planet Hollywood's coffee shop. When I pressed the waiter about this, he stated that it is free with sauce. At any rate, the pasta was unworthy of a high calorie refill. To put it nicely Sbarro was better-at least they have meatballs.
The restaurant is understaffed, causing an overworked waiter to serve many tables. The consequence is slow service. If I relished the pasta, I would pass over waiting the equivalent of a couple baseball innings for a refill. If you eat here I recommend that your batteries are fully charged on your smart phone. You could be sitting here a long time. By the way the overworked waiter was friendly-one redeeming fact in keeping the rating at 2.
Another minor complaint I have are the booths. The booths are too plush and this causes the table to be in a higher proportion than your shoulder-at least if you are my size.
I would pass over Planet Dailies. So overpriced and slow service. If you are in Planet Hollywood, I recommend the restaurants in Miracle Mile, or even McDonald's.
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