Zaid was an absolute pleasure to work with! I drove in to the service department with my 2009 Altima to get it serviced and for them to check out a problem (second Altima for me) and a couple hours later drove away with a new car. He introduced himself, asked a couple of questions and out for a test drive. I noticed a color I liked better so we drove that one (it was a little more expensive so I knew he hadn't tried to oversell me). We went back and the first offer he made was amazing - came in under the payments I needed and at 0% interest. Doug in financing was also a pleasure. He found me an extra $600 rebate so the price ended up lower than I had agreed to! Great experience!