I've had better service and I've had better treatment. I went here to get a rare treat after a long day and ordered what I usually like to get, a tall double chocolate chip frappe with soy milk (please note this drink doesn't have coffee in it). I was charged two dollars for soy milk. The most I've ever been charged before is 70 cents. Two dollars can buy me a gallon of soy milk and I can mix 15 frappes on my own for so much cheaper. The drink in total was 5 dollars, which traditionally I've only ever had to pay 3 for it.
When I brought this up to the barista I simply got a shrug and "That's just how it is. Sorry." It's not her fault, but seriously, whoever at this store thought it would be okay to start charging that much for a small bit of soy milk will lose a huge amount of customers with restricted diets. Vegans? Gone. Lactose intolerant? Forget it. Soy milk is no longer a niche market and you shouldn't over charge when you do cows milk for bloody free. It's discrimination and quite rude towards a customer base.
To top it all off, after waiting a long time in the drive through, the drink wasn't made all that well. :/ Suffice to say, I will not be returning and to any other people who have particular dietary needs that make it to where you cannot consume moo juice (cows milk), I would suggest you go elsewhere to get your drinks.