My BF and I visited Jet Fuel on a Sunday morning after it was recommended to us by a number of people since we live in the neighbourhood.
Upon walking in, we were confused - there is no menu, no clear place at the counter to order and no clear line (people were just gathered around the counter hanging out like they were at a bar on Friday night waiting to get a drink).
Sidenote: We drink a lot of coffee, and not the frilly stuff (just a plain latte is fine) and have been to a lot of the unique coffee shops in the city. We don't need anything special in a coffee shop - just to get in and out with our coffee without much hassle.
After taking a minute to figure out what we were supposed to do, we approach the counter and wait for someone to take our order (or even to be acknowledged that we had entered the shop). Meanwhile, the barista was chitchatting with someone who was obviously a regular.
After about 5 minutes, finally someone realizes we are there and takes our order - apologizing (half-heartedly) to us for talking to the others and not us because they were "regulars". After finally placing our order, we had our lattes but then waited another few minutes for someone to take our money (it was so confused in there we probably could've walked right out without paying - not that I would).
I realize it was late Sunday morning which is going to be peak time at any coffee shop and therefore it is going to be busy - but there are many businesses that manage to handle high volumes of traffic in a much less chaotic way than Jet Fuel.
In summary, they give you a decent latte (not the best I've ever had) for $3 which is a good deal. But what turned me off is their disregard for those who are not "regulars" - not a good attitude to have, considering I live minutes away and would be happy to be a regular if my initial experience was good.