My sister in law and I ordered one of their popular cocktails. I had had them before. They both came not looking like they usually do. Hers actually tasted like an alcoholic drink but mine tasted like straight pineapple juice. My sister in law decided to go to bat for me and walked up to the bar to ask for it to be remade. The young female bartender was reluctant but did end up redoing it. Never should have had to in the first place. SMH! Need to retrain your bartender about customer service and how to make one of your "signature" cocktails!!!