I was wary of this place since the outside leaves much to be desired, and when we walked in there wasn't anybody else there (on a Saturday night, no less). However, the cashier was very friendly, helpful, and willing to work around our special dietary needs. I'm not sure what happened on the days some of the other reviewers waited a long time for food because we got our food within like 10 minutes (and we ordered the Royal Sultini Kabob, which has three different types of kabob). All of the food was really great. The eggplant that comes with the kabobs and the chutney are fantastic. I recommend the Shami kabob. Overall a great place and I'd definitely go again.