I cannot figure out how this business has average reviews of over 4 stars. I can't give them zero stars it seems, but that's closer to what they deserve at this point. After the $5,000.00 I've spent for a new HVAC system to be installed, it has taken 4 visits and counting to finish the job. A job that should take a couple of hours tops. They broke the motherboard on the brand new unit themselves on the first visit. That's actually not the worst part though, the worst part is that they were so inept at installing the unit that they failed not once, but 4 times (unbeknownst to me) to put a filter in the unit and now there is water flowing through my walls and leaking through my ceiling. In fact, on visit 3, the technician came out for leaking water, implied it was my fault, blew some air in a hose and left. He never noticed clog in the brand new system due to their failure to install proper filter. Visit 4 tech admitted fault but still didn't install correct size filter or offer to get one. Every phone call to them is an adventure. They never call back when they say they will and there still is not the proper filter in the unit nor any sign of fixing all the water damage they have caused. I was told not once but twice that the owner would be calling me back but he has yet to do so. Disappointing doesn't begin to describe this experience.