I went for a treatment today and I was a bit disappointed. I have had reflexology before and it is the treatment of the FEET or hands. Look it up in the dictionary. I went in with an open mind as I haven't had reflexology here in AZ. Even though I felt I got a good massage throughout my body, this wasn't reflexology. Plus after the therapist did work on my feet she punched the bottom of my feet pretty hard. HELLO! Wake up now lady no more relaxing. I will be searching for a TRUE reflexologist. Plus, I did not like the BIG sign about tipping and what they expect to be tipped.