I had a very important and expensive package shipped from this location and an item was missing. I processed a claim thru UPS and it was denied. This store made no effort to assist in my appeal and I am very suspect of this location. Christina, I think the owner was just wanted to wash her hands of the deal. I'm going to file a complaint with Atty General, small claims court and any of the local TV stations that may be interested. I pay extra for insurance on most of my packages and now I get a problem and they don't want to pay. What a scam.
Matthew Ziccardi
Richard Kay Clothiers
480-588-8270