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  • +++ probably won't be back. 20mins for drinks? And the two new employees kept messing up. Even the one who was training the trainee messed up one of the drinks. I give them credit for a policing for the wait and trying to rectify by offering me popcorn...small gestures matter. Also, I gotta quit being suckered into jumping the gun on tipping. Or maybe the staff shouldn't solicit a tip before service is delivered. If I had known it was going to be such a mess I wouldn't have tipped. I actually would've just taken my business elsewhere. ___________________________ Simple menu means each item is top quality. So far I've tried their oolong iced tea, strawberry matcha latte, classic milk tea, taro smoothie (fresh!), and fairy grass...all are super good! The fairy grass has since changed from the pictures on yelp - there's no sweet potato or yam. Customer service is always top notch. Valerie is always so welcoming and sweet!
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