Things that work:
1) Spacing,
2) Lighting,
3) Layout
Things that confuse me:
A) What do people buy at Belk's that they can't get at Macy's or Dillard's or JCPenney?
I went in with a giftcard from the 'rents and eventually bought the thing I avoid like the plague, fake jewelry. Since I'm notorious for losing an earring - I try to never buy anything other than a necklace (gold) since I lose jewelry. Well, they had a cute pair and a few others that could work and they provide lots of coupons with a well written policy (KUDOS!) but I didn't find much else. Then the Xmas items could have been marked down a bit more so I'll wait to walk down the next sale.
I ended up buying cooling pillows from Macy's but think I'll get the cooling/gel mattress pad. After working retail for the first time ever during a Holiday season - I am more empathetic or at least understanding of "there's no need to ask the workers about something because they just may never know" but of course, I asked anyway with the "hope" that the young lady could tell me about the pillows. Umm, nope.
All in all, I can't give Belk's some high praise for being about par for the course/comparatively to their peers.
I didn't get bad service or have a problem with anything. It's just nothing to write home about.