| rev:text
| - AWESOME, AWESOME, AWESOME.
Let's be honest... with car rental places, the bar is super low but this was exactly how all of the 'big name' places should aspire to be. Just simple... go to a counter, get your car and go.
I've been burnt so many times at this airport by the "big name" rental places; Thrifty, National, Hertz, etc... and I would have this time too, had I not booked with them. I was absolutely leery about it, quite honestly. I assumed they were some off-site random place. NOPE... right in there with everyone else at the main rental row.
I'm getting ahead of myself...
So, all of the other big name places had huge lines like usual, which is why I wasn't going to rent a car this time, was just going to drive from LA. However, I figured I'd give this company a shot and if it didn't pan out, I'd just start driving to Vegas (from LA).
EZ had five people ahead of me in line - that's it, and it moved quickly. The LAST thing you want to do when you get to Vegas is having to wait... and wait... and wait. Get in the car and get to your fun. With EZ Rent-a-Car? I was in and out of there within 5-10 minutes. The people in the 40 person line at the company next door looked longingly at us.
Now... how they make their money. The upsells... gas and coverage that EVERY rental company uses. Any idiot knows that your car insurance company most likely covers a rental so don't get their coverage, which usually will exceed the price of your rental on its own. Also, the pre-paid gas... why in the world would you do that? You're not getting more than a four cylinder, most likely. How far do you think you're going to drive and why can't you just hit one of the numerous gas stations near the airport!? But with the upsells, this guy next to me was getting frustrated because he wasn't that bright and the guy at the counter was pretty pushy, honestly. He was like, "So, these are our coverage options... I'll put you down for this one." The customer was just nodding. "And our pre-paid gas amount is this... so your total is..." Then the customer was shocked, "Whoa, I expected it to be like $100-something, not $500-something." Then they went back and forth on how to get it down. Um, to get it down, just decline that!!
My guy at the counter was good. Different temperament and when he was about to go into the sales pitch, I just said, "I'm good with the insurance and gas" and he was cool with it. That's it. Just know what you want and you're golden.
Anyway... this went a million times better than I imagined and the biggest plus was that they were right there at the main rental row, which I didn't know.
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