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  • They were a place I've been to regularly and rant and raved about it, but they were way off today. We waited for a delivery and received a late call stating that no one answered the door and that the driver had to climb over the fence. We were home all day, being vigilant and waiting. The fence was locked and in no way broken. Do you not know how to open a fence? In past delivers, the fence was locked in a sense that there was a pin in a holder, but past drivers were able to figure out there way in. Not that hard. Received attitude asking if I would be home this time to get the order, ASSUMING that we were lying which we weren't. There is the possibility that they were lying and probably late on delivering the order. We asked why the driver didn't call us, and apparently his phone died, that's the driver's responsibility to have a phone handy. I understand this could happen and I understand the frustration, but there was no need to give attitude to your client that is keeping YOU employed. Never again.
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