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  • We love The Habit in Tempe and were excited to see one built closer to home. Unfortunately, this location is just not well run. They are incredibly slow and have screwed up our order every single time we have gone. This latest trip was the last time we will eat here. We ordered 1 PLAIN chicken sandwich, 2 Charburgers with everything, 1 Charburger plain, a BBQ Chicken Salad with NO BBQ sauce (dressing on the side instead), and 4 fries. There was only one car ahead of us in the drive-thru, but it took 30 minutes for them to get our order to us. They apathetically apologized for the wait, handed us our order, and when we got home, we discovered it was all wrong. There was everything on both the plain sandwiches and the salad. I have some dietary restrictions and can't eat BBQ sauce, and my daughters HATE pickles. There were pickles on everything and my salad was swimming in BBQ sauce. And there was no dressing on the side for the salad. We had to go back for the salad and chicken sandwich to be remade--which was a HUGE inconvenience, but the food was otherwise inedible for us. Lunch cost us $40, and being on a strict budget, eating out is a rare occurrence. After a 30 minute wait, there should be NO problem making sure the order was made correctly. We should not have had to drive back to the restaurant, endure a haphazard shrug and an insincere "sorry" and wait 15 MORE minutes for them to remake our items.
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