Full disclosure - this is not the kind of bar I usually frequent. Wall full of TVs, pool tables, and a primarily male clientele are not my thing, but I was with friends looking for food and a drink after an Indians game.
Our experience started well. We all ordered beers and water, which came in the expected time. Then our group of 9 ordered food. Our food began to arrive, but one order was wrong and 3 people didn't get their food. The waitress left to correct the order and find out where the missing food was.
We didn't see her again until she brought back only the corrected order. She said something must have messed up with the kitchen as a bunch of orders came in at once. Not many people were eating nor had many people come in since we had. It was at least 15-20 minutes or more before the final 3 orders came - a grilled cheese with fries, mozzarella sticks, and a Reuben with fries. All the rest of us had finished eating by the time their food came.
Most of our group has been a server at one point and we are very understanding about service, but this was ridiculous. Our server became very scarce and offered no more than one quick "I'm sorry" once the issues arose. It's a shame that our service experience was so terrible because none of us will be going back for more of the excellent food we had.