The owner is by far the rudest person I have ever met! She doesn't care at all about her customers. They have messed up two of my appointments and she had the nerve to blame me and say they it was my fault. She said there was nothing they could do about it. I asked if she could at least give a discount considering i had to come back later and she said "no, I don't give discounts." The owner acts like she is doing you a favor by booking you an appointment. She couldn't make eye contact with me and couldn't apologize for the inconvenience. She looks so miserable, never smiles and is so selfish. This lady has no business working at the front and dealing with customers. Everyone else that works here is wonderful but this one experience was a huge disappointment. I will never recommend this nail salon ever again.