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  • Awesome for the golf portion. The games are fun, and it's a great thing to do with friends who do golf, and those who don't too! However I've been here numerous times now and have had consistently HORRIBLE bar service. Literally we sat at a bar with a group of five for over 20 minutes without so much as an acknowledgement! I had to walk to the other side of the bar to ask for someone to come over, and we still waited over five more minutes for anyone to come over to us. Weekends are busy so you might encounter a wait, which is fine. But the hosts don't communicate to you how much time that wait may be. They just simply say "ok, we will text you when it's ready". No confirmation that they have the correct phone number and no estimated wait time. Being in customer service for so long, I was very disappointed in this. Communication is key!! Bay service is very hit or miss. Food is actually pretty good, I've tried a few things and have always enjoyed it. I've had Mike C. as a bay host twice now, and he has been the best! Tournaments are extremely unorganized. It goes back to the communication thing though, apparently their system went down, but they didn't communicate that to anyone, so instead everyone just sat waiting for almost an hour. It ended up being almost 6 hours, which was far longer than anyone expected. They were busy, so maybe the staff just wasn't prepared, but the service was horrible in the bays we were assigned during the tournament. I actually sat in a bay for 45 minutes and not once did a server come to offer drinks or anything, so I ended up just opening a tab at the bar and walking to get my drinks for the rest of the time we were there. Overall I think there is a lot of room for improvement. Especially since it is an established business with numerous locations, I think I had higher expectations for them! Hopefully they will work the kinks out, because it really is a fun place to go. It's nice to have something different as an option for entertainment.
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