DO NOT CALL unless you prefer an argumentative, rude service tech, who stinks of cigarettes, wears his boots in your house, and leaves a mess to clean up after he leaves. Oh, he was unable to diagnose my oven issue, and I was able to do so on youtube in 10 minutes! They did finally repair the unit following my YouTube diagnosis, and left a pile of dirt on the floor and junk on the counter. Laura in the office, very poor follow up, unanswered emails and unprofessional.