It was time to freshen up my hair and give it a lift. I had a consultation with Kim the senior stylist a couple of months ago where she showed her expertise in her recommendations and was very personable. She understood I wanted to brighten up my hair with blonde highlights and give it a cut with some layering at the ends. I have straight and 'impossible' hair so cut and the right highlights are really important to me... the next day at work I had a lot of compliments!