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| - Big fan of this place, Great ambience, love the E-Juice here, Fantastic Products and Great Products. I've been here 3 times and held off a Yelp Review until now, as I know what to say and I know what to judge of Yosi.
Each of the three times i've walked in, I was immediately greeted, which is great! I love to feel welcomed wherever i go. The employees working are chill and they like to have a good time with each other. Yes with each other. I'm perfectly fine with that. When i go to work, I like to have a good time and to get along with fellow employees and friends.
Not too long after i walk in, A couple people walk in as well. At this time i was asking about rba's particularly the Nimbus and how it works and the differences between the igo-W and igo-L. I was in a middle of asking a question when these two people walked up to the showcases. The employee practically looked away and stopped listening to my question. Not only did i feel unimportant, i felt low. as if i'm a customer that didn't matter, sure i wasn't buying anything that day, but i sure was going to if i liked the customer service.
I went and asked another employee the same question, he just nodded and said yes as if he wasn't listening, and talked to his friends again, it was a yes or no question of course, but no in-depth answer? I know the knowledge of everyone working there is top notch or rather more than enough to go by, and i certainly know everyone working there knows more than i do about vaping.
Overall the one on one customer service should be worked on in my opinion, maybe it's just me, but i've had better service at other vape shops.
4/5 stars for fantastic Products, Prices, Ambience, Location and Everything else other than the one on one contact.
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