I can see why Sears is circling the drain, who ever they are contracting with to deliver appliances ate awful l. First of all i dont get a 30 minute. Warning call of their arrival even though they said they would, instead they just randomly show up. Then they come in and start looking around at my stuff, it's like excuse me, your destination is the kitchen. I'm sorry but that is shady! ! Then you tell me you don't know how to hook the stove up? ! Next thing i know, they left with my new stove, my old one out in the middle of the kitchen and me calling back to sears asking wtf! Now I'm here waiting again for them to deliver my stove with hopefully some competent people! Terrible!