This place has renew my faith in SA's that works at high end designer boutiques. It's always intimidating to shop at stores that has SA's looking down on you. Not at this case and boutique. Everyone that came in was greeted politely. We came in when it was busy. Lots of people were trying shoes. I thought I wouldn't get any service at all. But the gentleman that help me was very polite and attentive. He asked everyone that was trying on shoes if they needed a size and went off his way to get them. So I tried on "Zero Problem" espadrilles in a 37, 140mm is the heel height. The shoes are so comfy. I walked around in them immediately. Overall experience was pretty good. I didn't give it 5 stars because they didn't have that much of a selections and not that much in stock. He told me that they would only carry 1 (One) size per shoe style. I wish and hoped that this store doesn't change. The customer service was excellent and spot on.