If it wasn't for the most bizarre experience ever, I would have been writing about the delicious gelato! I came with my two friends for some gelato, and I ended up choosing marshmallow and mango (strange combination but delicious!) in a sugar cone. The staff was helpful, we even had a few laughs together and I went to sit down and eat. My two friends decided they wanted to get a super big gelato (why would the establishment complain about this !?) so they ordered a take out container because it was the biggest option. As we went to sit down and eat (was empty inside) the staff told us we had to leave , as we couldn't eat a take out container at the table. We actually laughed as we thought they were joking. But nope, the sweet young man who served me, who was clearly only following the instructions of his boss, came to our table and said actually you really do have to leave. I said this was strange as we actually spent even more money on the takeout container than if we just bought regular gelato cups and would have been allowed to stay inside.
The staff insisted we leave the place, and made us out to be like criminals for daring to eat the product we purchased inside the establishment we purchased it in. They literally escorted us out. I was telling the staff how I was actually ready to come back and recommend this place to others as the gelato was delicious. One of the girls looked outside and said "tell your friends that standing on our property still counts as eating their gelato here, you have to leave "
Never in my life have I felt so unwelcome in a restaurant ! This was truly weird. I understand why this arbitrary rule exists however the way the staff approached it was terrible. I literally felt as though I had committed a crime by wanting to enjoy our treat sitting down. The fact that we were escorted off the property simply because we wanted to eat what we bought was super strange. Especially because we actually spent more money than what would have been acceptable to eat inside.
It seemed to me the staff were working in a culture of fear and not allowed to agree with me that this rule was strange. It was clearly a decision by a higher authority that they had no choice to enforce. I don't blame the staff however it could have been handled a little bit better. I literally felt my dignity being stripped as I was walked out.
I love gelato and I would have been back for sure but this experience ruined the delicious treat for me that night. At least i now have a story that I was escorted out of a gelato place for eating gelato? Please go elsewhere for your gelato and don't support this bizarre place!