I visited this location for the first time over the Canada Day long weekend, had a fantastic experience there! I was only going in to see what a watch I was buying from an Authorized Dealer in the US would look like on my wrist. They were very friendly and helpful. I subsequently went in once again mid-July and once again at the beginning of August. The most recent time I went in 5 minutes before closing and they were very helpful and friendly not minding that I was holding up their closing process. I ended up purchasing a pen from them. As long as I'm in the area I will continue to bring my business there.